Structural Model of Indicators for IT Specialists’ Qualification Assessment Based on Data Mining of Information Systems

Abstract

The key factors for the success of an IT organization project are its people and professional quality. To meet the need for professional growth, management adheres to the constant assessment of the employee’s qualification. However, the low level of reliability and accuracy of the assessment results associated with the subjective opinion of the management may lead to the negative consequences of decisions. For fast results and high accuracy of proficiency testing, assessment models and software testers have been developed to support decision-making based on a large number of results obtained using data mining of information systems in the work of IT specialists. In the present work, a factor analysis was carried out to identify detection of such cases. The results of measurements, which are determined when evaluating the qualifications of IT specialists, cause factors associated with the occurrence of technical problems, the effectiveness and efficiency of testing as well as communication skills.