Exploring Patient Satisfaction with Nursing Care and its Association with Gender at Tertiary Care Hospital Karachi

Abstract

Patient satisfaction is critical to healthcare quality and significantly impacts patient outcomes and healthcare delivery. Objectives: To explore patient satisfaction with nursing care and its association with gender at a tertiary care Hospital in Karachi, Pakistan. Methods: This cross-sectional Analytical study was conducted at a tertiary care Hospital in Karachi from September 2022 to December 2022. Sixty participants were recruited through a convenient sampling technique from the medical ward. Data were collected through a pretested questionnaire which was reliable. Results: The study found that out of the 60 participants, 3% had a low level of satisfaction, 50% had a moderate level, and 47% had a high level of satisfaction regarding nursing care. Moreover, the study revealed no evidence of an association between gender and level of satisfaction. Conclusions: Based on the findings majority of the participants had a moderate to high level of satisfaction, with only a small percentage reporting low satisfaction. There was no evidence of a relationship between gender and satisfaction level. However, generalizing these findings to a larger population requires more investigation due to the small sample size.