Social responsibility of small and medium enterprises in Vietnam through digital transformation and application of artificial intelligence

Author:

Anh Duong NgocORCID,Duc Phan MinhORCID

Abstract

The study on the social responsibility of small and medium enterprises (SMEs) in Vietnam through digital transformation and the application of artificial intelligence explored key aspects such as challenges faced during digital transformation, the importance of SMEs in the Vietnamese economy, and the significance of corporate social responsibility (CSR). It emphasized the need for SMEs to adapt to remain competitive and contribute more significantly to the state budget. The research highlighted the landscape of SMEs in Vietnam from 2017 to 2021, focusing on their classification, numbers, and characteristics, noting a steady increase in the number of SMEs each year. The document discussed the limited adoption of advanced technologies like artificial intelligence among Vietnamese SMEs and the need for increased support and resources for effective digital transformation, especially adopting AI technology. Additionally, it touched upon the social responsibility aspects of SMEs in the context of digital transformation, addressing opportunities and challenges related to environmental impact, labor productivity, financial transparency, and animal welfare. Through a qualitative analysis approach, the study aimed to provide insights into the evolving landscape of SMEs in Vietnam and their integration of digital technologies to enhance social responsibility practices

Publisher

A & G Editor

Reference27 articles.

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