A STUDY OF SOCIAL SUCCESS FACTORS OF KM FOR CREATION OF NEW KNOWLEDGE IN HIGHER EDUCATION

Abstract

Dearing report by Higher Education Funding Council for England, 2006, suggested that in the times of intensified global competition, high- level skills and knowledge would become pertinent and indispensable for the country’s economic success. The SECI model of knowledge conversion given by Nonaka and his colleagues, is extensively used across industries and nations to explore the knowledge creation dimension of knowledge management. Areas of KM such as creation of novel knowledge and knowledge as intellectual capital require a lot of work and consideration from both theoretical as well as applied perspectives. With this in mind, the present study seeks to explore the social enablers or success factors contributing to knowledge creation in the higher education institutions in India. The findings suggest that the social success factors in the study significantly impact the process of knowledge creation. Moreover, different social enablers contribute significantly to different modes of the process of conversion and creation of new knowledge. The pragmatic implication of the present study could guide institutions to assess the prevalence of knowledge creation practices and success factors to be emphasized more to increase knowledge conversion and creation with respect to their organization.