1. Department of Otolaryngology–Head and Neck Surgery, Massachusetts Eye and Ear, Boston
2. Department of Otolaryngology, Harvard Medical School, Boston, Massachusetts
3. Division of Otolaryngology–Head and Neck Surgery, Brigham and Women’s Hospital, Boston, Massachusetts
4. Harvard Business School, Boston, Massachusetts
5. Center for Surgery and Public Health, Brigham and Women’s Hospital, Boston, Massachusetts
6. Patient-Reported Outcomes, Value and Experience (PROVE) Center, Brigham and Women’s Hospital, Boston, Massachusetts