Current issues of psychological support of education

Abstract

Introduction. Assistance to learners and other educational actors in gaining access to mental health support is important at its various levels, from the pre-university stage to doctoral, professional development and retraining programs. Timely (preventive or possibly earlier) and appropriate (targeted) intervention, designed as maintenance / facilitation, distributed in the space and time of the client»s life, or emergency, clearly directed and technologically verified intervention («impact») are usually associated with better results of the service, individual and organizational health of participants in the educational process.Purpose setting. The aim of the study is to analyze the current problems of psychological support of the educational process at different stages of higher education in the context of systemic, targeted and timely provision of psychological support to a person in solving the tasks facing him of coping with the crises of personal, interpersonal, and educational and professional development.Methodology and methods of the study. The research method is a theoretical analysis of topical problems of psychological support of the educational process in higher education. The methodological basis of the study is an integrative approach to the analysis of the problems of psychological support of the educational process in higher education.Results. The peculiarities of the activities of university academic psychological support services are associated with the helping young and adults, students and educators, as well as other employees of universities / institutes and their families. The main form of activity around which and about which a system of main and additional goals and trends in the activities of these services is built is educational, tutorial and training. However, at the university, it is not just educational, but both educational and professional activity: the central task of education is to (re) train a specialist, including in the field of developing his psychological culture, with which he will enter the real labor process, to future employees, subordinates and managers, clients and customers, etc., with which he will live, building family and friendships, neighborhood relationships and hobbies. The leading problems of academic services remain: a) spiritual-ideological and theoretical-methodological aspects of the psychological support of the educational process and the development of students and teachers as individuals, partners and members of society, as students and professionals; b) strategies for building and developing helping relationships with difficult clients, with clients in extremely difficult personal microsocial and macrosocial situations; c) (re) training and advanced training, along with expanding the methodological tools and powers of academic psychologists and other support service specialists, coordinating and improving the work of interdisciplinary support teams; d) psychological expertise and support of educational innovations, the use of the educational situation to solve the problems of personal, interpersonal, educational and professional development and improvement of the main participants in education and its stakeholders.Conclusion. Psychological support of the educational process in higher education acts as an area of professional, interprofessional and quasi-professional activity, represented in numerous forms and directions of providing help from person to person. The wealth of tasks facing a person, difficulties and crises of personal, interpersonal and educational-professional formation and development that an individual faces in an educational environment can be covered and can be solved by the systemically organized work of the academic service for psychological support of education. This service includes assistance to different groups of clients who are in difficult, conflict and crisis situations of varying intensity and volume: assistance in finding resources to cope with the problems of personal, interpersonal, and educational and professional development.