ICTs and development in Pakistan: a review

Abstract

Information and Communication Technologies (ICTs) projected as a dynamic solution for socio-economic development are extensively utilized in the developing countries. Pakistan has witnessed a high growth of ICTs use in the last decade. This review addresses the question: How ICTs are potentially aiding the development process in Pakistan. While doing so, it reviews the key literature on Information and Communication Technologies 4 Development (ICT4D) and Information Systems (IS). The inclusive review of literature is undertaken for identifying different aspects and roles played by ICTs in social and economic development universally with a specific emphasis on Pakistan. The key finding of this review is that ICTs are enabling pivotal transformations in Pakistan by becoming a key element in economic and social development. ICTs are advancing society by improving access of millions of people to many amenities such as financial and health in Pakistan. A set of two case studies from the field of Mobile Money, and Telemedicine are used to reinforce these claims. Given the poor socio-economic and development indicators of Pakistan, a way forward is proposed. This study is an initial attempt to review the potentials as well as different roles played by ICT-led initiatives in the socio-economic development of Pakistan. It is expected to form the basis for the further investigations with regards to ICT4D projects in Pakistan. The study is primarily based on qualitative data to enforce its claims. Unfortunately, primary data on the topic is either non-existent or cannot be accessed when it comes to Pakistan.