Exploring the Influence of SERVQUAL Dimensions of Reliability, Responsiveness and Assurance towards Consumers Loyalty: The Mediating Effect of Commitment-Trust Relationship Marketing Theory
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Published:2022-11-04
Issue:11
Volume:12
Page:
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ISSN:2222-6990
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Container-title:International Journal of Academic Research in Business and Social Sciences
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language:en
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Short-container-title:IJARBSS
Author:
Abdullah Mohamad Fariz,Mohamad Khan Noor Rita,Ibrahim Muhammad Azman
Publisher
Human Resources Management Academic Research Society (HRMARS)
Subject
General Earth and Planetary Sciences,General Environmental Science
Cited by
1 articles.
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