1. Awan g, Z. (2012). A handbook on st ruc t ural equat ion modelling: SEM using
2. AMOS graphic (5th ed.). Kota Baru Malaysia: Universiti Teknologi Mara Kelantan.
3. Bennis, W., & Nanus, B. (1985). Leadership: The strategies for taking charge. New York, NY:
4. Harper & Row.
5. Boyatsis, R. E. (1982). The competent manager: A model of effective performance. New York,