An Evaluation Method of Supply Chain Efficiency Considering Customers' Satisfaction

Author:

CHAOWARAT Woramol1,SUTO Hidetsugu1,YOKOI Takahiro1

Affiliation:

1. Graduation School of Engineering, Muroran Institute of Technology

Publisher

Japan Society of Kansei Engineering

Reference26 articles.

1. [1] D. Estampa., S. Lamouri, and et al; A framework for analysing supply chain performance evaluation models, Int. J. Production Economics, 142, pp.247-258, 2013.

2. [2] C. Waters and D. Waters; Global logistics: New directions in supply chain management. [Online]. Available: Kogan Page

3. [3] W. Chaowarat and J. Shi; Efficiency measurement of supply chain in the export frozen vegetable industry: A network dea approach, International Journal of Materials, Mechanics and Manufacturing, 1(1), pp.88-91, 2013.

4. [4] B. Beamon; Measuring supply chain performance, International Journal of Operations & Production Management; 19(3), pp.2752-2792, 1999.

5. [5] Ar. Pasutham; Supply chain performance measurement framework; case studies on the Thai manufactures, Ph.D. dissertation, Aston University, May 2012.

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