Personal indicators of occupational stress of employees working remotely in a pandemic quarantine

Abstract

This article highlights the problem of occupational stress of workers in the mass transition to remote work caused by the difficult conditions of our time in a pandemic COVID-19. Based on the results of theoretical analysis of scientific literature, the classification of the main models of stress is given. The content, features, factors, consequences of occupational stress of workers working remotely in general in a pandemic in particular are highlight. Personal indicators of occupational stress of employees are revealed. The role of personal qualities of employees in the emergence of occupational stress as a buffer that mediates the impact of stressors, enhancing their action, or inhibiting it, negatively affecting the mental health, psychological safety of employees and the quality of their professional activities are shown. The results of an empirical study show that the influence of stressors, which is significantly enhanced in the forced transition to remote work, causing violations in the communicative, emotional, volitional and need-motivational spheres of personality of employees in general and depending on gender and age and professional features of employees in particular. The expediency of taking into account the personal characteristics of employees to prepare them for the prevention and overcoming of occupational stress, developing the ability of employees to conscious and active stress management and counteracting stressors is stated.