What Determines Tourist Satisfaction After Service Failure: Three-way Interactions Among Service Recovery, Tourist Restraint, and Service Failure Severity
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Published:2024-06-30
Issue:4
Volume:28
Page:79-106
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ISSN:
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Container-title:Journal of Korea Trade
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language:
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Short-container-title:J Korea Trade
Author:
Wu Jingwen,Kim Ko-Woon,
Publisher
Journal of Korea Trade