Corporate Excellence Software

Abstract

EFQM Excellence Model is a management model prepared by the European Quality Management Foundation in 1982 with the support of service and production organizations in the global arena and continuously updated. The last version updated in 2019 is known as EFQM 2020 Excellence Model. It provides guidance from 7 differentiated management perspectives on the way to perfecting the management processes of institutions. With this project, Process Management Application, Risk Management Application, Balanced Scorecard Application, Internal Audit Application, Corporate Self Evaluation Application and Process Blueprint Automation Application will be managed integrally. As mentioned, the software designed in 6 dimensions includes the design and management of processes, identification, and management of risks, detailed strategic planning and management with scorecard methodology, detection of internal excellence problem with self-assessment tools and digital monitoring of all applied processes with integrated automations. When performing EFQM applications, institutions use non-native and highly consistent applications or keep the details in MS Office applications with their own settings. With the Corporate Excellence Model Project, it was ensured that the management and reporting of Process data was facilitated. To ensure the data integrity of the institutions in EFQM applications and to provide convenience, speed, and performance to the institutions. First, it is ensured that the organizational charts and ties of the institutions are created, all processes are defined and from here the status of the organizational ties and processes can be followed. All management stages of processes are drawn using specific visual objects. In the process drawings, details such as who should perform the process steps, time information related to the realization of the step, process risk information, identification of process stakeholders and owners, definition of process control details, etc. can be defined in detail. Using these data, different reports were created with the data created in the drawings to facilitate the EFQM application and to perform data analysis.To meet the additional demands of institutions, the application is designed with a flexible structure. Drawings include features such as the ability to add additional objects and reports.It was ensured that application costs were reduced, and process change errors and bottlenecks in production and service applications could be detected in advance.