The use of EDI and internet technologies in the U.S. motor carrier industry

Abstract

Computer to computer data exchange by companies in a supply chain have been wellrecognized as an effective means of reducing cost and decreasing paperwork errors. In many cases, manufacturers, wholesalers, and retailers have become electronically linked to better manage inventory, ordering, and billing information. However, supply chains, by definition, also include common carriers that move goods between supply chain partners but may not have a long-term relationship with either the shipper or his customers. This could be the missing or weak link in an otherwise effective supply chain. The purpose of this paper is to examine the state-of-the-art of EDI in the motor carrier industry to identify possible trends.