Incoming Call Forecasting Framework for a Network Service Provider Call Center during Mobile Expo Events
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Published:2021-06-30
Issue:2
Volume:20
Page:96-108
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ISSN:1598-7248
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Container-title:Industrial Engineering & Management Systems
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language:en
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Short-container-title:iems
Author:
Chanpanit Thanyawan,Udomsakdigool Apinanthana
Publisher
Korean Institute of Industrial Engineers
Subject
General Economics, Econometrics and Finance,General Social Sciences