Assessment of the Influence of Adaptability Factors on the Effectiveness of Managing Changes in Enterprises by Fuzzy Logic

Abstract

The article is devoted to solving the urgent issue of identifying factors to stimulate staff that will best provide flexibility and the ability to manage changes in the operating system of the enterprise. The purpose of the study is to identify the correlation between the transformation ability of enterprises and the adaptive capabilities of the main driver of change management – personnel, and to identify internal factors that are the drivers of change. The study was conducted on the example of data from Ukrainian construction companies. The McKinsey “7S” model is used as a conceptual framework to identify such factors. According to the model, all factors are grouped by the following components: strategy, skills, shared values (corporate culture), structure, staff, systems, and style. Since the purpose of the study is to identify the impact that adaptive capabilities of staff have on the flexibility and ability to transform the company, the paper describes a model of the impact of factors of the group “staff” on the flexibility and effectiveness of change. The simulation was performed using tools of fuzzy logic. As a result, it was determined that the effectiveness of transformations is influenced by the following indicators: productivity (output), the administrative burden on wages (the ratio of administrative expenses to wages in operating expenses), the availability of employees with higher education among management staff, the experience of management staff, the ratio of labor costs to wage costs. The proposed evaluation system allowed to identify key factors for the transformational ability of enterprises, which will, if necessary, purposefully influence them, achieving the desired level of flexibility and providing adaptive capabilities of the enterprise system. Prospects for further research should be the creation of models based on fuzzy logic, which take into account the influence of factors in the formation of strategy, skills, corporate culture, structure, systems, and style on the transformation ability of enterprises in construction