Produkt-Service-Systeme im Maschinen- und Anlagenbau

Author:

Künster Louisa1,Humbeck Philipp2,Gebhardt Marcel1

Affiliation:

1. Fakultät für Wirtschaftsingenieurwesen, Hochschule Mannheim ; Paul-Wittsack-Straße 10 , Mannheim ; Germany

2. TRUMPF Werkzeugmaschinen Bengaluru , India

Abstract

Abstract Mechanical and plant engineering companies that have been focused primarily on product manufacturing in the past are recognizing the potential of a service-oriented business approach as they transform from technology providers to total solution providers. The increasing demand for holistic solutions is driving the development of product-service systems. This article closes a knowledge gap by developing a process model that enables the standardization and transferability of machine-specific product-service systems to entire machine portfolios.

Publisher

Walter de Gruyter GmbH

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