A Computational Methodology to Support Reimbursement Requests Analysis Concerning Electrical Damages

Abstract

Abstract In light of the growing number of reimbursement requests processed from consumers for electrical damage to equipment, supposedly caused through the manifestation of anomalies on the power grid, there comes the need for reliable means for providing a decision on the issues highlighted herein. Through the recognition that in the current context, the procedures used are based on reviews, information and records of occurrences in the field, there has been significant inadequacy and fragility in the issuing of conclusive advice or opinions. In particular, the search for mechanisms grounded in classical principles and accepted in electrical engineering presents itself as an important challenge on which to base the decision making process in full awareness of its incumbent science and technology. Therefore, with the aim of meeting these assumptions, the study in question excels in its presentation of the principles that guided the software analysis, which intend above all else to correlate cause and effect. The elaborated strategy involves modelling stages as well as studies aimed at: distribution supply reproduction; characterization of the distribution network to the complainant consumer; representation of the diverse electro-electronic appliances and lastly, a proposal for correlating the disturbances impacting on equipment with their dielectric and thermal supportability requirements. For the purpose of illustrating the software process, an actual case study coupled with a loss and claim scenario is presented.