Packaging Global Warming Products: The CIS Strategy as a Driver of Gen Z’s Satisfaction and Loyalty

Author:

Antoniades Nicos1ORCID

Affiliation:

1. DeVry University, Keller Graduate School of Management , New York , USA

Abstract

Abstract Social marketing is all about creating, communicating, and delivering value to selected target markets; this value benefits society via the solution of major issues such as public health, safety, the environment, etc. Sadly, it seems that political mismanagement has created long-lasting or permanent ecological damage, a major public issue. Ecological environment issues impact future generations and humankind’s quality of life. This study aims to answer a crucial question: What do the political players due to help solve this problem? According to The CIS Model1, a government, a political party, or a politician not only need to create a political product (idea/proposal) but also needs to inform people about the product and support it. Given that The CIS Model is new, no studies were found to examine how a government can use The CIS Model as a strategy to advance Global Warming solutions for the benefit of the young generation (Generation Z). A sample of 205 adults aged 18–25 (Generation Z) from the USA, Europe, Asia, and Africa participated in the current study. According to the results of this study, the more a government uses The CIS Strategy to package global warming products, the higher Generation Z’s satisfaction (SFC), and the higher Generation Z’s loyalty to the government (LYT). The current study provides managerial implications and directions for future research.

Publisher

Walter de Gruyter GmbH

Subject

Marketing

Reference42 articles.

1. American Meteorological Society. 2014. Climate Change Risk Management. Also available at https://www.ametsoc.org/ams/index.cfm/policy/studies-analysis/climate-change-risk-management/.

2. Antoniades, N. 2019a. “Teacher vs Government Capability to Motivate Teenage Students to Take Pride: Mediator to Voting Intention.” Youth Voice Journal.

3. Antoniades, N. 2019b. “Happiness vs Abstention: Leading Teenage Students to the Ballot Box.” Journal of Teaching and Education 9 (1).

4. Antoniades, N. 2020a. “Political Marketing Communications in Today’s Era: Putting People at the Center.” Society 57 (6).

5. Antoniades, N. 2020b. “Packaging Government Ideas to Achieve Citizen Satisfaction and Loyalty: The CIS Model (Creating, Informing, and Supporting).” In Award-winning Presentation at the 7th International Conference on Management and Education Innovation. London: University of Greenwich. 30 March-1 April 2019.

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