Assessing Users’ Privacy and Security Concerns of Smart Home Technologies-Reference-Cited by-同舟云学术

Assessing Users’ Privacy and Security Concerns of Smart Home Technologies

Published:2019-11-18 Issue:3 Volume:18 Page:197-216
ISSN:2196-6826
Container-title:i-com
language:en
Short-container-title:

Author:

Zimmermann Verena¹,Gerber Paul¹,Marky Karola²³,Böck Leon²,Kirchbuchner Florian⁴

Affiliation:

1. Work and Engineering Psychology , 26536 Technische Universität Darmstadt , Darmstadt , Germany

2. Telecooperation Lab , 26536 Technische Universität Darmstadt , Darmstadt , Germany

3. Keio University , Yokohama , Japan

4. 28438 Fraunhofer Institute for Computer Graphics , Darmstadt , Germany

Abstract

Abstract Smart Home technologies have the potential to increase the quality of life, home security and facilitate elderly care. Therefore, they require access to a plethora of data about the users’ homes and private lives. Resulting security and privacy concerns form a relevant barrier to adopting this promising technology. Aiming to support end users’ informed decision-making through addressing the concerns we first conducted semi-structured interviews with 42 potential and little-experienced Smart Home users. Their diverse concerns were clustered into four themes that center around attacks on Smart Home data and devices, the perceived loss of control, the trade-off between functionality and security, and user-centric concerns as compared to concerns on a societal level. Second, we discuss measures to address the four themes from an interdisciplinary perspective. The paper concludes with recommendations for addressing user concerns and for supporting developers in designing user-centered Smart Home technologies.

Funder

Federal Ministry of Education and Research

Publisher

Walter de Gruyter GmbH

Subject

Computer Networks and Communications,Human-Computer Interaction,Communication,Business, Management and Accounting (miscellaneous),Information Systems,Social Psychology

Link

https://www.degruyter.com/document/doi/10.1515/icom-2019-0015/pdf

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