The Impact of SearchTrails on the Quality of Collaborative Search

Author:

Franken Sebastian1,Norbisrath Ulrich2,Prinz Wolfgang3

Affiliation:

1. 28426 Fraunhofer FIT , Cooperation Systems, Schloss Birlinghoven, 53754 Sankt Augustin, Germany

2. University of Applied Sciences Upper Austria, Hagenberg, Austria

3. Fraunhofer FIT, Cooperation Systems, Schloss Birlinghoven, 53754 Sankt Augustin, Germany

Abstract

Abstract Several collaborative search systems build upon real-time collaboration during search processes. With the software SearchTrails, we present a novel way of capturing and exchanging the search process between collaborators. We achieve this by asynchronously exchanging the newly developed search trails between collaborators and thus overcome the necessity of real-time interaction for search support. In a study with 29 participants, we evaluate the value of search trails as collaboration artifacts to answer the research question whether search trails improve the quality of collaborative search results. We confirm this and show that users can build upon work of co-searchers in a very efficient way by analyzing and extending the given search trails.

Publisher

Walter de Gruyter GmbH

Subject

Computer Networks and Communications,Human-Computer Interaction,Communication,Business, Management and Accounting (miscellaneous),Information Systems,Social Psychology

Reference34 articles.

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2. Awadallah, A.H., White, R.W., Pantel, P., Dumais, S.T. & Wang, Y.-M. (2014). Supporting Complex Search Tasks. In: Proceedings of the 23rd ACM International Conference on Conference on Information and Knowledge Management. [Online]. 2014, ACM Press. pp. 829–838. Available from: http://dl.acm.org/citation.cfm?doid=2661829.2661912. [Accessed: 18 September 2015].

3. Bates, M.J. (1989). The design of browsing and berrypicking techniques for the online search interface. Online Review. 13 (5). pp. 407–424.

4. Broder, A. (2002). A taxonomy of web search. In: ACM SIGIR Forum. 2002, ACM. pp. 3–10.

5. Bush, V. (1945). As we may think. Atlantic Monthly. 176. pp. 101– 108.

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