Computer-Supported Cooperative Work – Revisited

Author:

Bullinger-Hoffmann Angelika1ORCID,Koch Michael2ORCID,Möslein Kathrin3ORCID,Richter Alexander4ORCID

Affiliation:

1. 38869 TU Chemnitz , Chemnitz , Germany

2. 543527 Universität der Bundeswehr München , Neubiberg , Germany

3. 9171 Friedrich-Alexander-Universität Erlangen-Nürnberg , Erlangen , Germany

4. 8491 Victoria University of Wellington , Wellington , New Zealand

Abstract

Abstract Due to the COVID-19 lockdowns and the related mandated work for home, we have seen a massive increase of the use of collaboration tools in various work settings in the last 18 months. Whereas this might have been a new terrain for some, IT-supported work and the related research domain Computer-Supported Cooperative Work (CSCW) have been around for decades. In this article we briefly review what CSCW has to offer for the currently increasing demand in setting up remote collaboration – and share our own observations about what happened when collaboration tools have been introduced in the pandemic. As a summary, we present some learnings from the experience – both for the current state of CSCW research and for future work.

Publisher

Walter de Gruyter GmbH

Subject

Computer Networks and Communications,Human-Computer Interaction,Communication,Business, Management and Accounting (miscellaneous),Information Systems,Social Psychology

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