Case Study Regarding Teaching Design for Quality at Graduate Level

Abstract

Abstract This paper presents a case study regarding the methods used in teaching Design for quality at graduate studies level, in order to help practitioners derive enhancement ideas for their own demarches in related fields. The methodology consists in surveying existing experiences in the Quality engineering and management master program at the Technical University of Cluj-Napoca in a comparative study and defining a set of criteria for analyzing them. The two options of delivering the targeted competences, which have equivalent content, rely on different teaching approaches: classical for one group and computer aided for the second group. With the help of a focus group, the investigation criteria are defined and ranked using AHP (Analytical Hierarchy Process), while Pugh’s method is further used to detail the proposed comparison. A discussion on the results of the two scenarios is included, showcasing advantages and disadvantages, together with implementation suggestions.