Strategic Performance Management Using the Balanced Scorecard in Educational Institutions

Abstract

Abstract The balanced scorecard (BSC) is a mission-oriented and strategy-focused performance management tool for educational institutions. The study reviews the literature on the implementation of the BSC by different educational institutions as a strategic performance management. After a comprehensive review of the literature, we analyzed the documents based on the publication trends during the years, authors’ affiliations by countries, sources from which the documents have been published, most frequently used keywords in the documents, and the highest cited documents in the Scopus database. A bibliometric mapping analysis was used to construct and visualize the bibliometric networks. We found that 267 documents that were published in the sources are indexed by Scopus. Finally, gaps in the relevant literature are identified, leading to several directions for future research.