Ethical Issues of Human Information Behaviour and Human Information Interactions

Abstract

Abstract The objectives of the study are to determine the main ethical factors related to human information interactions. The main research question was: What is the perception of ethical issues of information work and future topics of information ethics in digital environment? A brief analysis of related ethical issues of information is presented. The main applied methodology was a Delphi study on information ethics with selected experts from Slovakia and Czech Republic. The data were analysed with the use of mixed methods of discourse and content analyses and conceptual modelling. We present results of the discourse analyses (first round, 19 experts; discussion, 6 experts). Results are interpreted with regard to the ethical issues of work with digital information, main ethical dilemmas of the use of advanced technologies, and values of information. Results are visualised in three conceptual maps. A final conceptual model represents the epistemic consensus of experts, including social and cultural rules, value tensions between man and technologies, and utility, truth, and objectivity of information. We propose to include the identified ethical factors into models of human information behaviour. Recommendations for practice focus on value-sensitive design of digital services and products in the intercultural contexts of information literacy, education, science, workplaces, and everyday information use.