role of healthcare professionals and telehealth in comprehensive medication management

Abstract

Background _ Telehealth has emerged as a primary approach for providing allied health professional services on a global scale. However, many professionals lack adequate training to ensure the delivery of telehealth services of exceptional quality. Aim of Work – The purpose of this evaluation is to determine the necessary skills and abilities that allied health professionals need in order to provide telehealth services effectively. Techniques. Methods – This scoping study used the Population Concept Context framework and conducted searches in the following databases: MEDLINE, PsychInfo, CINAHL, Cochrane, Web of Science, EMBASE, PEDro, and WHO. Results – The competencies were associated with two specific areas: (1) the execution of telehealth consultations and (2) the administration of telehealth consultation services. The initial domain encompassed the subsequent areas of expertise: clinical reasoning, communication, proficient utilization of technology, patient-focused care, evaluation and intervention knowledge/behavior/skills, privacy, security, and patient safety, professionalism, and establishing the technical infrastructure. The second category included the competence topics of digital infrastructure, informing practice, and management. While the significance of telehealth competences has been highlighted by research, they have not yet been integrated into educational settings. 33.3% of the publications originated from the field of psychology.