Mobile Payment and Service Interaction: Change and Chance for Delivering Service in Mobile Payment Checkout-Reference-Cited by-同舟云学术

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Mobile Payment and Service Interaction: Change and Chance for Delivering Service in Mobile Payment Checkout

Published:2024-01-02 Issue:1 Volume:45 Page:128-152
ISSN:1533-2969
Container-title:Services Marketing Quarterly
language:en
Short-container-title:Services Marketing Quarterly

Author:

Li Rongyu¹^ORCID,Liu Yiran²^ORCID

Affiliation:

1. Department of Sociology, East China University of Political Science and Law, Songjiang University Park, China

2. The White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management, College of Health and Human Sciences, Purdue University, West Lafayette, Indiana, USA

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/15332969.2023.2299593

Reference49 articles.

1. Critical Service Encounters: The Employee's Viewpoint

2. The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay

3. China UnionPay. (2023). China UnionPay released a research report on mobile payment security in 2022. https://cn.unionpay.com/upowhtml/cn/templates/newInfo-nosub/7885004da382485e8bde5a0ba000fdd3/20230217204714.html

4. Who Wants a Relationship Anyway?

5. Touch Versus Tech in Service Encounters

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Hearing what you pay improves transaction satisfaction? Unveiling the dual process influence of auditory feedback;Psychology & Marketing;2024-05-23

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