Retail Services Survival in an Economic Crisis Context-Reference-Cited by-同舟云学术

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Retail Services Survival in an Economic Crisis Context

Published:2014-09-25 Issue:4 Volume:35 Page:354-371
ISSN:1533-2969
Container-title:Services Marketing Quarterly
language:en
Short-container-title:Services Marketing Quarterly

Author:

Vega-Vázquez Manuela,Oviedo-García Ma Ángeles,Castellanos-Verdugo Mario

Publisher

Informa UK Limited

Subject

Business, Management and Accounting (miscellaneous)

Link

http://www.tandfonline.com/doi/pdf/10.1080/15332969.2014.946880

Reference42 articles.

1. Automated service quality as a predictor of customers' commitment

2. Empirical Investigation of the CRM Concept in the Jordanian Context: The Case of Banks and Financial Institutions

3. The differing and mediating roles of trust and relationship commitment in service relationship maintenance and development

Cited by 1 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Impact of Value Co-Creation on Customer Loyalty;International Journal of E-Business Research;2022-10-14

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