Customer relationship management: digital transformation and sustainable business model innovation
Author:
Affiliation:
1. Department of Business Organization, Universitat Politècnica de València, Valencia, Spain
2. Department of Computer Systems and Computation, Universitat Politècnica de València, Valencia, Spain
Funder
Universitat Politècnica de València
Publisher
Informa UK Limited
Subject
Economics and Econometrics
Link
https://www.tandfonline.com/doi/pdf/10.1080/1331677X.2019.1676283
Reference86 articles.
1. Leverage points for sustainability transformation
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4. Customer relationship management: key components for IT success
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