Service Quality in the South African Road Public Transportation Industry - Comparing Bus and Mini-bus Taxi Service-Reference-Cited by-同舟云学术

Service Quality in the South African Road Public Transportation Industry - Comparing Bus and Mini-bus Taxi Service

Published:2014-07 Issue:1 Volume:47 Page:7-15
ISSN:0970-9274
Container-title:Journal of Human Ecology
language:en
Short-container-title:Journal of Human Ecology

Author:

Govender Krishna K.¹

Affiliation:

1. School of Management, IT and Governance, University of KwaZulu-Natal and Regenesys Business School, South Africa

Publisher

Kamla Raj Enterprises

Subject

General Medicine

Link

https://www.tandfonline.com/doi/pdf/10.1080/09709274.2014.11906734

Reference10 articles.

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2. Cooper RD, Schindler SP 2001. Business Research Methods. USA: McGraw-Hill.

3. Forsyth E, Smyth A 1986. Behavioural Research on Transport Policy: The Application of Attitudinal Research to the Management of Urban Transport. Faculty of Environment, UK: University of Leeds.

4. Gubbins JE 1988. Managing Transport Operations. 3th Edition. UK: Kogan Page Limited.

5. McKnight CE, Pagano AN, Paaswell RE 1986. Using Quality to Predict Demand for Special Transportation, in Behavioural Research for Transport Policy. International Conference on Travel Behavior. The Netherlands: VNU Science Press.

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