Sustainability Management of Hotels: How Do Customers Respond in Online Reviews?-Reference-Cited by-同舟云学术

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Sustainability Management of Hotels: How Do Customers Respond in Online Reviews?

Published:2016-12-14 Issue:3 Volume:18 Page:282-307
ISSN:1528-008X
Container-title:Journal of Quality Assurance in Hospitality & Tourism
language:en
Short-container-title:Journal of Quality Assurance in Hospitality & Tourism

Author:

Brazytė Karolina¹,Weber Fabian²,Schaffner Dorothea³

Affiliation:

1. World Federation of the Sporting Goods Industry, Bern, Switzerland

2. Institute of Tourism, Lucerne University of Applied Sciences and Arts, Lucerne, Switzerland

3. Institute for Communication and Marketing, Lucerne University of Applied Sciences and Arts, Lucerne, Switzerland

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2016.1230033

Reference71 articles.

1. Does Triple Bottom Line reporting improve hotel performance?

2. Profiling the Potential “Green” Hotel Guest

3. Measurement scale for eco-component of hotel service quality

4. Sustainable hotel practices and nationality: The impact on guest satisfaction and guest intention to return

5. European Hoteliers’ Environmental Attitudes

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1. A machine learning approach to classifying sustainability practices in hotel management;Journal of Sustainable Tourism;2024-09-03

2. Corporate social responsibility communication strategies of hotel companies;Cogent Social Sciences;2024-08-21

3. How do guests evaluate eco-certified hotels? An analysis of guests’ reviews of Portuguese hotels;Tourism and Hospitality Research;2024-06-24

4. Exploring the Online Hotel Reviews on Travelers’ Green Psychological Cognition;Journal of Tourism and Services;2024-06-14

5. Keen to advocate green: How green attributes drive product recommendations;Journal of Cleaner Production;2024-01

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