An Empirical Study of the Effects of Service Quality, Visitor Satisfaction, and Emotions on Behavioral Intentions of Visitors to the Museums of Macau
Author:
Publisher
Informa UK Limited
Subject
Tourism, Leisure and Hospitality Management
Link
http://www.tandfonline.com/doi/pdf/10.1080/1528008X.2015.966298
Reference87 articles.
1. Creating Sustainable Practice in a Museum Context: Adopting Service-Centricity in Non-Profit Museums
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3. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden
4. SERVQUAL revisited: a critical review of service quality
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