Genuineness Matters in Tourism: A Phenomenology of Filipino Travel Management Students’ Emotional Experiences of Tour Guides’ Verbalized Hospitality during Destination Immersion-Reference-Cited by-同舟云学术

Genuineness Matters in Tourism: A Phenomenology of Filipino Travel Management Students’ Emotional Experiences of Tour Guides’ Verbalized Hospitality during Destination Immersion

Published:2020-06-06 Issue:3 Volume:22 Page:267-292
ISSN:1528-008X
Container-title:Journal of Quality Assurance in Hospitality & Tourism
language:en
Short-container-title:Journal of Quality Assurance in Hospitality & Tourism

Author:

De Guzman Allan¹²³^ORCID,Bollozos Jean Krystal¹,De Los Santos Lyka¹,Monton Eunice Marie¹,Selosa Alyssa Krista¹

Affiliation:

1. College of Tourism and Hospitality Management, University of Santo Tomas, Manila, Philippines

2. The Graduate School, University of Santo Tomas, Manila, Philippines

3. Research Center for Social Sciences and Education, University of Santo Tomas, Manila, Philippines

Publisher

Informa UK Limited

Subject

Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/1528008X.2020.1773370

Reference96 articles.

1. Tourist Guides and Job Related Problems, Analysis and Evidence from Jordan

2. Evaluating communication competency of tour guides using a modified importance-performance analysis (MIPA)

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4. Case study on tour guiding: professionalism, issues and problems

5. Towards decolonising tourism and hospitality research in the Philippines

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