1. Anderson, B. (1995). The spirit of leadership. Retrieved from https://leadershipcircle.com/en/whitepapers/
2. Australian Competition and Consumer Commission [ACCC] . (2018). Annual report 2017-18. Retrieved from https://www.accc.gov.au/media-release/accc-annual-report-2017-18
3. Bradshaw, W. &
Roseborough, D. (2005). Restorative justice dialogue: The impact of mediation and conferencing on juvenile recidivism. Social Work Faculty Publications, 24 . Retrieved from https://ir.stthomas.edu/cgi/viewcontent.cgi?article=1028&context=ssw_pub