Assessment of tourism service quality for traditional craft villages in Da Nang city, Vietnam
Author:
Affiliation:
1. Faculty of Geography, The University of Danang - University of Science and Education, Danang, Vietnam
Funder
The authors received no direct funding for this research
Publisher
Informa UK Limited
Subject
General Social Sciences
Link
https://www.tandfonline.com/doi/pdf/10.1080/23311886.2022.2108636
Reference69 articles.
1. Al-Ababneh, M. M. (2013). Service quality and its impact on tourist satisfaction (SSRN Scholarly Paper No. 3633075). Social Science Research Network. https://papers.ssrn.com/abstract=3633075
2. The impact of personal and functional aspects of restaurant employee service behaviour on customer satisfaction
3. SERVQUAL revisited: a critical review of service quality
4. Service Quality and Tourism
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