Chatbots and young people in emerging economies: Factors affecting user satisfaction-Reference-Cited by-同舟云学术

Chatbots and young people in emerging economies: Factors affecting user satisfaction

Published:2023-09-04 Issue:2 Volume:9 Page:
ISSN:2331-1886
Container-title:Cogent Social Sciences
language:en
Short-container-title:Cogent Social Sciences

Author:

López-Sánchez Jerri Alejandro¹^ORCID,Bermeo-Giraldo María Camila²^ORCID,Valencia-Arias Alejandro³^ORCID,Bao García Raúl Eduardo⁴^ORCID,Gallegos Ada⁵^ORCID

Affiliation:

1. Vicerrectoria de Extensión, Universidad de Antioquia, Medellín, Colombia

2. Centro de Investigaciones Escolme-CIES, Institución Universitaria Escolme, Medellín, Colombia

3. Escuela de ingenieria Industrial, Universidad Señor de Sipán, Chiclayo, Perú

4. Academic Vice Chancellor, Universidad de San Martín de Porres, Lima, Perú

5. Facultad de Ciencias Administrativas, Universidad Nacional Mayor de San Marcos, Lima, Perú

Funder

no external funding

Publisher

Informa UK Limited

Subject

General Social Sciences

Link

https://www.tandfonline.com/doi/pdf/10.1080/23311886.2023.2252256

Reference81 articles.

1. Technical Metrics Used to Evaluate Health Care Chatbots: Scoping Review

2. Digital transformation in financial services provision: a Nigerian perspective to the adoption of chatbot

3. Exploratory structural equation modeling (ESEM) and bifactor ESEM for construct validation purposes: Guidelines and applied example

4. An integrated model for the usage and acceptance of stickers in WhatsApp through SEM-ANN approach

5. Neuromanagement decision-making and cognitive algorithmic processes in the technological adoption of mobile commerce apps

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