1. Teaching reticent students in a required course
2. Domenig, K. M. 1978. “An examination of self‐reports of reticent and non‐reticent students before and after instruction”. University Park, PA: The Pennsylvania State University. Unpublished Master's Thesis
3. The Social Reticence Scale: An Objective Instrument to Measure Shyness
4. Keaten, J. A., Kelly, L. and Begnal, C. Effects of the Penn State Reticence Program on communication behavior. Paper presented at the annual conference of the Speech Communication Association. San Antonio, TX. November.
5. Implementing a skills training program for reticent communicators