Creating sustainable competitive advantage in the hospitality industry through commercial friendships: connecting the host and guest on a social and emotional level-Reference-Cited by-同舟云学术

Creating sustainable competitive advantage in the hospitality industry through commercial friendships: connecting the host and guest on a social and emotional level

Published:2022-01-02 Issue:1 Volume:12 Page:85-89
ISSN:2224-3534
Container-title:Research in Hospitality Management
language:en
Short-container-title:Research in Hospitality Management

Author:

Velthuis Sake Jan¹

Affiliation:

1. Commercial Economics Department, NHL Stenden University of Applied Sciences, The Netherlands

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/22243534.2022.2080936

Reference34 articles.

1. Applying Herzberg’s Hygiene Factors to the Changing Accommodation Environment

2. Friendships in marketing: a taxonomy and future research directions

3. Emotions as core building blocks of an experience

4. Towards a definitive view of the nature of hospitality and hospitality management

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