Language facilitation for outbound Chinese tourists: importance–performance and gap analyses of New Zealand hotels-Reference-Cited by-同舟云学术

Language facilitation for outbound Chinese tourists: importance–performance and gap analyses of New Zealand hotels

Published:2018-07-05 Issue:9 Volume:35 Page:1222-1233
ISSN:1054-8408
Container-title:Journal of Travel & Tourism Marketing
language:en
Short-container-title:Journal of Travel & Tourism Marketing

Author:

Ying Tianyu¹,Wen Jun²,Wang Liang¹

Affiliation:

1. Department of Tourism and Hotel Management, School of Management, Zhejiang University, 866 Yuhangtang Road, Xihu District, Hangzhou City, Zhejiang Province, China

2. Management Communication (Tourism), Waikato Management School, University of Waikato, Gate 1 Knighton Road, Private Bag 3105, Hamilton 3240, New Zealand

Funder

Zhejiang University

Education Department of Zhejiang Province, China

Publisher

Informa UK Limited

Subject

Marketing,Tourism, Leisure and Hospitality Management

Link

https://www.tandfonline.com/doi/pdf/10.1080/10548408.2018.1487902

Reference54 articles.

1. A Comparison of Approaches to Importance-Performance Analysis

2. Quality, satisfaction and behavioral intentions