Disparities in the Timeliness of Addressing Patient-Initiated Telephone Calls in a Primary Care Clinic: The Impact of Quality Improvement Interventions-Reference-Cited by-同舟云学术

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Disparities in the Timeliness of Addressing Patient-Initiated Telephone Calls in a Primary Care Clinic: The Impact of Quality Improvement Interventions

Published:2024-04-03 Issue: Volume: Page:1-9
ISSN:1041-0236
Container-title:Health Communication
language:en
Short-container-title:Health Communication

Author:

Porterfield Laura¹^ORCID,Ram Mythili²,Kuo Yong Fang³,Gaither Zanita M.¹,O’Connell Kevin P.⁴,Roy Khushali⁵,Bhardwaj Namita¹⁶,Fingado Elizabeth²

Affiliation:

1. Department of Family Medicine, University of Texas Medical Branch

2. System Optimization & Performance, University of Texas Medical Branch

3. Department of Biostatistics and Data Science, University of Texas Medical Branch

4. Clinical Data Management, University of Texas Medical Branch

5. School of Medicine, University of Texas Medical Branch

6. Department of Orthopaedic Surgery and Rehabilitation, The University of Texas Medical Branch

Funder

funding associated

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/10410236.2024.2335056

Reference59 articles.

1. American Community Survey 5-Year Estimates Subject Tables. (2019). Suitland. United States Census Bureau. https://data.census.gov

2. Interventions to reduce wait times for primary care appointments: a systematic review

3. The Lancet on the telephone 1876–1975

4. What's Keeping Us So Busy in Primary Care? A Snapshot from One Practice

5. Revitalizing Primary Care, Part 2: Hopes for the Future

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