Service rewards and prosocial service behaviours among employees in four and five star hotels in Cappadocia
Author:
Publisher
Informa UK Limited
Subject
Earth-Surface Processes,Geography, Planning and Development
Link
http://www.tandfonline.com/doi/pdf/10.1080/13032917.2013.875047
Reference42 articles.
1. The Antecedents of Prosocial Service Behaviours: An Empirical Investigation
2. Factors Affecting Prosocial Behavior
3. Encouraging Knowledge Sharing: The Role of Organizational Reward Systems
4. PROSOCIAL BEHAVIOR AND JOB PERFORMANCE: DOES THE NEED FOR CONTROL AND THE NEED FOR ACHIEVEMENT MAKE A DIFFERENCE?
5. Improving service quality in America: Lessons learned
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