Collaborative Communication between Sales and Logistics and Its Impact on Business Process Effectiveness: A Theoretical Approach
Author:
Publisher
Informa UK Limited
Subject
Marketing
Link
http://www.tandfonline.com/doi/pdf/10.1080/1046669X.2014.945355
Reference75 articles.
1. Bringing “Social” Into Sales: The Impact of Salespeople’S Social Media Use on Service Behaviors and Value Creation
2. Understanding the role of information communication in the buyer‐seller exchange process: antecedents and outcomes
3. Examining the effect of salesperson service behavior in a competitive context
4. To Empower or Not to Empower Your Sales Force? An Empirical Examination of the Influence of Leadership Empowerment Behavior on Customer Satisfaction and Performance.
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