1. Durban University of Technology, M.L Sultan Campus, Centre for Quality Promotion and Assurance, PO Box 1334, Durban, 4000, South Africa
2. Durban University of Technology, Ritson Campus, Department of Hospitality and Tourism, PO Box 1334, Durban, 4000, South Africa Telephone: +27 (0)31 373 5304, +27 (0)31 373 3022, Fax: +27(0)31 373 5514