Quality improvement strategies of highway bus service based on a fuzzy quality function deployment approach
Author:
Publisher
Informa UK Limited
Subject
General Engineering,Transportation
Link
http://www.tandfonline.com/doi/pdf/10.1080/23249935.2015.1117535
Reference119 articles.
1. Public Transportation and Customer Satisfaction
2. Airline services marketing by domestic and foreign firms: differences from the customers’ viewpoint
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