Verbal abuse of service users by professionals in social services: qualitative analysis of reported events in Finland-Reference-Cited by-同舟云学术

Verbal abuse of service users by professionals in social services: qualitative analysis of reported events in Finland

Published:2024-07-02 Issue:3 Volume:38 Page:317-331
ISSN:0265-0533
Container-title:Journal of Social Work Practice
language:en
Short-container-title:Journal of Social Work Practice

Author:

Syyrilä Tiina¹^ORCID,Vänttinen Mari¹^ORCID,Koskiniemi Saija¹^ORCID,Mäntymaa Mia²^ORCID,Ranta Jouko²^ORCID,Säilä Minna²^ORCID,Pehkonen Aini³⁴^ORCID,Härkänen Marja¹⁴⁵^ORCID

Affiliation:

1. Department of Nursing Science, University of Eastern Finland, Kuopio, Finland

2. Health Care and Rescue Services Division, City of Helsinki Social Services, Helsinki, Finland

3. Department of Social Sciences, University of Eastern Finland, Kuopio, Finland

4. Wellbeing Services County of North Savo (Finland)

5. Research Centre for Nursing Science and Social and Health Management, Kuopio University Hospital, Kuopio, Finland

Funder

the Finnish Nursing Education Foundation

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/02650533.2024.2376066

Reference40 articles.

1. Act on Social and Health Care professionals 817/2015* (*Translation by the first author; In Finnish: Laki sosiaalihuollon ammattihenkilöistä 26.6.2015/817). https://finlex.fi/fi/laki/ajantasa/2015/20150817

2. Act on Status and Rights of Social Welfare Clients 812/2000. (In Finnish: Laki sosiaalihuollon asiakkaan asemasta ja oikeuksista 22.9.2000/812). https://www.finlex.fi/fi/laki/ajantasa/2000/20000812?search%5Btype%5D=pika&search%5Bpika%5D=Laki%20asiakkaan%20ja%20potilaan%20oikeuksista

3. Act on Supervision of social and healthcare* 741/2023. Laki sosiaali- ja terveydenhuollon valvonnasta 14.4.2023/741 – Säädökskuperäisinä – FINLEX ®. https://finlex.fi/fi/laki/ajantasa/2023/20230741?search%5Btype%5D=pika&search%5Bpika%5D=Laki%20sosiaali-%20ja%20terveydenhuollon%20valvonnasta

4. Act on Social Welfare. (710/1982). 491/2014 (In Finnish: Sosiaalihuoltolaki 30.12.2014/1301). https://stm.fi/en/social-and-health-services/legislation

5. Patient Abuse in the Health Care Setting: The Nurse as Patient Advocate