How does online interactional unfairness matter for patient–doctor relationship quality in online health consultation? The contingencies of professional seniority and disease severity-Reference-Cited by-同舟云学术

How does online interactional unfairness matter for patient–doctor relationship quality in online health consultation? The contingencies of professional seniority and disease severity

Published:2018-11-27 Issue:3 Volume:28 Page:336-354
ISSN:0960-085X
Container-title:European Journal of Information Systems
language:en
Short-container-title:European Journal of Information Systems

Author:

Zhang Xiaofei¹^ORCID,Guo Xitong²^ORCID,Lai Kee-hung³^ORCID,Yi Wu⁴^ORCID

Affiliation:

1. Business School, Nankai University, Tianjin, China

2. School of Management, Harbin Institute of Technology, Harbin, China

3. Faculty of Business, The Hong Kong Polytechnic University, Kowloon, Hong Kong

4. College of Management and Economics, Tianjin University, Tianjin, China.

Publisher

Informa UK Limited

Subject

Library and Information Sciences,Information Systems

Link

https://www.tandfonline.com/doi/pdf/10.1080/0960085X.2018.1547354

Reference84 articles.

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3. Service quality of mHealth platforms: development and validation of a hierarchical model using PLS

4. The role of procedural and distributive justice in organizational behavior

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