Determinants of Patient Satisfaction With Public Hospital Services
Author:
Publisher
Informa UK Limited
Subject
Marketing,General Health Professions
Link
http://www.tandfonline.com/doi/pdf/10.1080/07359683.2013.844015
Reference51 articles.
1. Determinants of customer satisfaction with hospitals: a managerial model
2. Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
3. Gearing service quality into public and private hospitals in small islands
4. Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea
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