Friendly skies and unfriendly workplace communication: Examining emotion displays on enterprise social media in the aviation industry-Reference-Cited by-同舟云学术

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Friendly skies and unfriendly workplace communication: Examining emotion displays on enterprise social media in the aviation industry

Published:2024-07-19 Issue: Volume: Page:1-24
ISSN:0363-7751
Container-title:Communication Monographs
language:en
Short-container-title:Communication Monographs

Author:

Sivunen Anu E.¹^ORCID,van Zoonen Ward²³^ORCID,Treem Jeffrey W.⁴^ORCID

Affiliation:

1. Department of Language and Communication Studies, University of Jyväskylä, Jyväskylä, Finland

2. Jyväskylä School of Business and Economics, University of Jyväskylä, Jyväskylä, Finland

3. Department of Communication Science, Vrije Universiteit Amsterdam, Amsterdam, The Netherlands

4. Medill School of Journalism, Media, Integrated Marketing Communications, Northwestern University, Evanston, USA

Publisher

Informa UK Limited

Link

https://www.tandfonline.com/doi/pdf/10.1080/03637751.2024.2368025

Reference60 articles.

1. Designing for Employee Voice

2. Emotion in the Workplace: A Reappraisal

3. Determinants of negative word-of-mouth communication using social networking sites

4. “Posts are my own”: effects of social media disclaimers on perceptions of employees and their organizations from tweets and retweets

5. Considering "The Professional" in Communication Studies: Implications for Theory and Research Within and Beyond the Boundaries of Organizational Communication

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