Meeting Our Customers’ Expectations: A Follow-Up Customer Satisfaction Survey After 10 Years of Free Document Delivery and Interlibrary Loan Services at Texas A&M University Libraries
Author:
Publisher
Informa UK Limited
Subject
Library and Information Sciences
Link
http://www.tandfonline.com/doi/pdf/10.1080/1072303X.2012.708390
Reference12 articles.
1. Interlibrary Loan Satisfaction Survey at the University of Evansville
2. The Way Forward: Improving Interlibrary Loan Service Delivery at a Caribbean Academic Library
3. Interlibrary Loan Survey: State University of New York College at Geneseo Libraries
4. Assessment Plan for Interlibrary Loan Departments at Academic Libraries
5. Electronic Document Delivery
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