Understanding Customer Opinions From Online Discussion Forums: A Design Science Framework-Reference-Cited by-同舟云学术

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Understanding Customer Opinions From Online Discussion Forums: A Design Science Framework

Published:2017-10-02 Issue:4 Volume:29 Page:235-243
ISSN:1042-9247
Container-title:Engineering Management Journal
language:en
Short-container-title:Engineering Management Journal

Author:

Lee Joyce Yi-Hui¹,Yang Chin-Sheng¹,Chen Shih-Yun¹

Affiliation:

1. Yuan‐Ze University

Publisher

Informa UK Limited

Subject

General Engineering

Link

https://www.tandfonline.com/doi/pdf/10.1080/10429247.2017.1367217

Reference42 articles.

1. CyberGate: A Design Framework and System for Text Analysis of Computer-Mediated Communication

2. Supporting New Product or Service Introductions: Location, Marketing, and Word of Mouth

3. Editorial—Big Data, Data Science, and Analytics: The Opportunity and Challenge for IS Research

4. Introduction: Sociolinguistics and computer-mediated communication

5. Deriving the Pricing Power of Product Features by Mining Consumer Reviews

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1. The implication of user-generated content in new product development process: A systematic literature review and future research agenda;Technological Forecasting and Social Change;2024-09

2. Segmenting tourists’ motivations via online reviews: An exploration of the service strategies for enhancing tourist satisfaction;Heliyon;2024-01

3. An Analysis Framework to Reveal Automobile Users’ Preferences from Online User-Generated Content;Sustainability;2023-09-06

4. TipScreener: A Framework for Mining Tips for Online Review Readers;Journal of Theoretical and Applied Electronic Commerce Research;2022-12-05

5. Exploring Technology Opportunities Based on User Needs: Application of Opinion Mining and SAO Analysis;Engineering Management Journal;2022-05-04

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